Your privacy matters to us. This Privacy Policy explains exactly what personal information 1clubph collects, why we collect it, how we use it, and the rights you have over your own data.
Our Commitments
These highlights summarise our key privacy commitments. Please read the full policy below for complete details.
1clubph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the 1clubph ecosystem and its trusted service partners.
All data transmitted between your device and 1clubph is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal information are secured at every step.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. 1clubph honours all data subject rights requests promptly.
We only collect the personal information that is strictly necessary to provide our services, verify your identity, process transactions, and comply with our legal obligations. Nothing more.
You can opt out of promotional emails and SMS notifications at any time. Simply update your communication preferences in your account settings or contact our support team directly via live chat.
1clubph complies with the Philippine Data Privacy Act of 2012, the implementing rules of the National Privacy Commission (NPC), and applicable PAGCOR data governance requirements for licensed gaming operators.
1.1 This Privacy Policy applies to all personal data collected by 1clubph through the website located at https://1clubph.net, our mobile-optimised platform, customer support channels, and any other services we provide (collectively, the "Platform").
1.2 By registering an account on 1clubph or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.3 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 1clubph.
1.4 If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately. Continued use of the Platform constitutes your ongoing consent to the practices described in this document.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, 1clubph is the personal information controller responsible for the personal data collected through the Platform.
2.2 Our designated Data Protection Officer (DPO) oversees all data privacy matters and can be contacted using the details provided in Section 15 of this Policy.
2.3 1clubph is registered and operates within the regulatory framework of the Philippines. All data processing activities are conducted in compliance with applicable Philippine law and the directives of the National Privacy Commission (NPC).
3.1 1clubph collects the following categories of personal data from users of the Platform:
4.1 1clubph collects personal data through the following means:
5.1 1clubph uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your player account, processing login requests, and managing account settings. |
| Identity Verification | Verifying your age (21+), identity, and eligibility to use the Platform in compliance with Philippine gaming regulations. |
| Transaction Processing | Processing deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card in Philippine Peso (PHP). |
| Legal Compliance | Complying with anti-money laundering (AML) obligations, PAGCOR reporting requirements, and NPC data governance directives. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct. |
| Customer Support | Responding to your queries, resolving disputes, and improving the quality of our support services. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. |
| Platform Improvement | Analysing usage patterns to improve the Platform's performance, features, and user experience. |
| Responsible Gaming | Monitoring gaming behaviour to identify signs of problem gambling and enforcing self-exclusion requests. |
6.1 1clubph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
7.1 1clubph does not sell, rent, or trade your personal data to third parties for their own commercial purposes.
7.2 We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
7.3 All third-party service providers engaged by 1clubph are contractually required to process your personal data only for the specified purpose, to maintain appropriate security standards, and to comply with the Philippine Data Privacy Act of 2012.
7.4 In the event of a merger, acquisition, or sale of all or part of 1clubph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
8.1 1clubph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content.
8.2 The following types of cookies are used on the 1clubph Platform:
8.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of your browser.
8.4 1clubph does not use cookies to collect sensitive personal information such as financial data or government ID numbers.
9.1 1clubph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations.
9.2 The following general retention periods apply:
9.3 Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
10.1 1clubph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
10.2 While 1clubph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you use the Platform at your own risk in this regard.
10.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1clubph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the requirements of the Philippine Data Privacy Act of 2012.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1clubph:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 15. We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
11.3 We may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised party.
12.1 If 1clubph becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.
12.2 If you are a parent or guardian and believe that your child has provided personal data to 1clubph, please contact us immediately using the details in Section 15 so that we can take appropriate action.
13.1 1clubph primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud infrastructure providers or third-party service partners with operations abroad.
13.2 Where personal data is transferred outside the Philippines, 1clubph ensures that appropriate safeguards are in place to protect your data, including contractual clauses approved by the National Privacy Commission and equivalent data protection standards.
13.3 By using the 1clubph Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described in this Section.
14.1 1clubph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements.
14.2 When material changes are made to this Privacy Policy, we will notify registered users via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.
14.3 Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the Platform and may request account closure by contacting our support team.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer through the following channels:
15.2 If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.
15.3 Our support team is composed of Filipino-English speakers available around the clock. We are committed to addressing all privacy-related concerns with transparency, care, and respect for your rights under Philippine law.
Play with Confidence
Now that you know how we protect your privacy, join the 1clubph community and enjoy a secure, fair, and exciting gaming experience. 21+ only. Play responsibly.